Consider service agreements

1. Scope of Agreement and Acceptance

This agreement is jointly entered into by users, enterprises or other organizations (hereinafter collectively referred to as "users") who use the "Consideration" enterprise Word document AI workbench and related services and Hangzhou Zhihua Technology Co., Ltd. (hereinafter referred to as "we"). User registration, login, trial, purchase or actual use of the service indicates that the user has read, understood and agreed to this agreement. Persons using services on behalf of an enterprise should ensure that they have obtained appropriate authorization.

2. Service content

Consider providing functions such as template management, intelligent generation and modification, document review, difference comparison, revision traces, version records, download and export, enterprise member collaboration, platform AI and enterprise-owned model access around enterprise Word documents. The specific functions, quota, number of members, storage space and support level shall be subject to the package purchased by the user, the order or the documents separately signed by both parties.

Privatized deployment, customized development, data migration, special operation and maintenance and other services shall be subject to the plan or contract separately confirmed by both parties.

3. Accounts, enterprise workspaces and permissions

• Users should provide true, accurate, and valid registration information, and properly protect email verification codes, account numbers, model API Keys, and other access credentials.
• Enterprise workspace administrators are responsible for member invitation, removal, permission assignment, model configuration and enterprise data management, and should ensure that relevant operations have been authorized by the enterprise.
• Users shall bear corresponding responsibilities for risks caused by improper user custody, shared accounts, incorrect configuration of permissions, or failure to remove members in a timely manner; users should contact us in time when abnormal usage is discovered.

4. Free trial and paid services

Eligible business emails can get a free trial according to the instructions on the page. The trial period, document processing scope, generation or review times, storage space and other restrictions are subject to the current page and system prompts. Other email addresses can be contacted manually to apply for experience.

In principle, paid packages are activated on an annual basis. Prices, taxes, payment methods, activation time, renewal and refund arrangements are subject to the order, invoice or business documents separately confirmed by both parties. To the extent permitted by law, service fees that have been actually delivered or resources consumed will not be refunded, unless otherwise agreed by both parties.

5. AI capabilities and human review

AI generation, modification, review, risk tips and suggestions are only used as auxiliary tools and do not constitute legal, financial, auditing, human resources, medical or other professional opinions, nor can they replace the user's professional judgment and internal approval.

Large model output may contain omissions, inaccuracies, incompleteness, or may not be applicable to specific scenarios. Users should manually review the document content, format, amount, date, subject, rights, obligations, and compliance before signing, publishing, submitting, paying, performing, or making other important decisions.

6. User Content and Intellectual Property

The legitimate rights and interests that users have in the templates, documents, instructions, configurations and other materials they upload will not be transferred by using the service. Users authorize us to store, parse, convert, transmit, generate results, back up and securely process relevant content to the extent necessary to provide services.

Users should ensure that the content they upload and process comes from legal sources and does not infringe others' intellectual property rights, trade secrets, personal information or other legitimate rights and interests. The user shall be responsible for any liability arising from any violation of laws and regulations regarding user content or usage.

The intellectual property rights regarding the software, interface, trademarks, documents and technical achievements of the product itself belong to us or the relevant rights holders. Except for normal use of the service, you may not copy, sell, rent, reverse engineer or otherwise infringe related rights without permission.

7. acceptable use rules

• You may not use the service to create, store or disseminate content that violates laws, regulations, infringement, fraud, malicious code or harms network security.
• You may not bypass access controls, quota limits, security checks, or perform automated abnormal requests, scans, attacks, and stress tests on the service.
• National secrets, important data, highly sensitive personal information or data subject to special supervision are not allowed to be processed without authorization; if necessary, you should first confirm with us the appropriate deployment and processing plan.
• AI output may not be used to impersonate professional qualifications, deceive, or be used directly in high-risk automated decisions without human review.

8. Third-party models and external services

When the user selects platform AI, the service will send the content necessary to complete the task to the model service provider we configured; when the user configures the enterprise's own model API Key, the relevant content will be sent to the model service provider specified by the user. The availability, processing rules and fees of third-party services may also be subject to their own terms.

Due to interruptions, flow restrictions, content rejection, or policy changes in third-party model services, networks, cloud services, or user-specified interfaces, we will reasonably assist in troubleshooting, but we do not assume liability for third-party actions beyond our control.

9. Service availability, changes and maintenance

We will take reasonable measures to ensure service stability and data security, and may suspend some services due to upgrades, maintenance, security incidents, regulatory requirements or force majeure. For foreseeable major maintenance, we will try our best to provide advance notice.

We may adjust functionality based on product development, safety, legal regulations, or commercial arrangements. If the adjustment substantially affects the purchased core services, we will provide reasonable notification and handling plans in accordance with the law or the contract.

10. Service suspension and termination

Users can stop using the service or apply for termination as agreed. We may restrict, suspend or terminate services when the trial expires, payment is in arrears, this agreement is seriously violated, system security is endangered, or legal and regulatory requirements arise.

Data retention and deletion after service termination shall be carried out in accordance with the privacy policy, page prompts, package rules and other agreements between the parties. Users should promptly download and back up the data that needs to be retained before the service is terminated.

11. Limitation of liability

We will provide services in accordance with legal requirements and commercially reasonable standards, but do not promise that the AI ​​output is absolutely accurate, nor do we guarantee that the services will be completely error-free under all devices, document structures, or third-party environments.

To the extent permitted by law, we are not responsible for indirect losses, anticipated loss of profits and business interruption losses caused by users' failure to conduct necessary reviews, incorrect operations, content infringement, third-party services, force majeure or not caused by our intentional or gross negligence. Liabilities that cannot be excluded or limited by law shall not be affected by this Article.

12. Agreement updates, legal application and dispute resolution

We may update this Agreement based on changes in services and laws, and notify you through reasonable means such as page announcements, site prompts, or emails. Reasonable reminders will be given before any major changes take effect.

This Agreement shall be governed by the laws of the People's Republic of China. If any dispute arises due to this agreement or the service, both parties shall first negotiate amicably; if the negotiation fails, either party may file a lawsuit with the people's court with jurisdiction where Hangzhou Zhihua Technology Co., Ltd. is located.

13. Contact us

If you have any questions about this agreement, package activation or service use, you can send an email to info@xixisys.com or contact us through QQ 3063633738.